Privacy Policy

The Cheeba Shack ("we", "us") is an Ontario Authorized Cannabis Retailer (AGCO Licence #CRSA1215979) located at 17 Cameron St W, Cannington, ON L0E 1E0. This policy explains what personal information we collect through this website and in connection with online orders, how we use it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the record-keeping requirements that apply to licensed cannabis retailers in Ontario.

This landing page is deliberately simple. It does not use advertising trackers or analytics cookies, and it has no accounts or forms.

• Age confirmation. When you confirm you are 19 or older, a small flag is saved in your browser's local storage so you are not asked again on that device. It contains no personal information and never leaves your browser. Clearing your browser data removes it.
• Server logs. Like every website, our hosting provider automatically records basic technical information when you visit (IP address, browser type, pages requested, date and time). We use this only to keep the site running and secure, and it is kept for a limited time.
• Contact. If you call or text us, we receive the information you choose to share (such as your phone number and your question) and use it only to respond to you.

Our online menu and pickup ordering are operated by our e-commerce provider, BLAZE (Greenline), on a separate website. When you place an order there, that platform collects the information needed to process it, which may include your name, phone number, email address, date of birth or age confirmation, and your order details. That information is governed by BLAZE's privacy policy as well as this one.

Orders are paid for in store at pickup. We do not collect or store payment card details on this website.

We use order information to prepare your order, contact you about it, verify your age and identity at pickup, and meet our legal obligations as a licensed retailer. We keep order records only as long as required for those purposes and by law.

• To prepare, confirm and hand over orders you place
• To answer questions you send us by phone or text
• To verify that customers are 19 years of age or older, as the law requires
• To keep this website and our systems secure
• To comply with the Cannabis Act (Canada), the Cannabis Licence Act (Ontario) and directions from the Alcohol and Gaming Commission of Ontario (AGCO)

We do not sell, rent or trade your personal information, and we do not use it for marketing unless you have clearly asked us to.

We share personal information only when needed to serve you or when the law requires it:

• With our online menu and ordering provider, BLAZE (Greenline), to process orders
• With our website hosting provider, which stores the technical logs described above
• With the AGCO, Health Canada, law enforcement or other authorities where we are legally required to do so, or to protect the safety of our staff and customers

Service providers are permitted to use your information only to provide their services to us.

This website links to third-party sites such as our online menu, Google Maps and Google Reviews. Those sites have their own privacy practices, which we do not control. We encourage you to review their policies before providing any information.

We use reasonable physical, technical and administrative safeguards to protect personal information against loss, theft and unauthorized access. This website is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take the protection of your information seriously.

We keep personal information only as long as needed for the purposes described in this policy or as required by law. Cannabis retail regulations require us to keep certain sales and order records for a set period; after that, records are securely deleted or destroyed.

Under PIPEDA you have the right to ask what personal information we hold about you, to request a correction if it is inaccurate, and to withdraw consent for uses that are not required by law. To make a request, contact us using the details below. We may need to verify your identity before responding.

If you are not satisfied with how we handle your request, you may contact the Office of the Privacy Commissioner of Canada.

Our products, our website and our online menu are intended only for adults 19 years of age or older. We do not knowingly collect personal information from anyone under 19. If you believe a minor has provided us with information, please contact us and we will delete it.

We may update this policy from time to time. The effective date at the top of the page will change when we do. Continued use of the website after a change means you accept the updated policy.

The Cheeba Shack
17 Cameron St W, Cannington, ON L0E 1E0
Call or text (705) 623-8376